I run MelSa Productivity based on these four core values:

1. I aim to do all things with care and excellence, not perfection (as that’s unrealistic!) – I will never over-promise and under-deliver, but I will always do my best.

2. I build my business relationships on the foundations of mutual respect, integrity and transparency – communication is key, as is honesty.

3. I respect you and your individuality – I will be flexible in my approach to working with you and won’t take a ‘one-size-fits-all’ approach.

And last, but certainly not least:

4. I take an optimistic approach to life, with a touch of good humour – after all: there’s always a bigger picture to keep in mind!